What is Email5? Email5 is a hosted email service, directing all of your emails to a secure service with the very latest enterprise class techologies. What are the enterprise class technologies you talk about? They are technologies at the same level as those used by major corporations. With Email5, your emails are stored and forwarded using Microsoft Exchange, the world's most popular email system for businesses used by all major corporations around the world. Exchange requires a high level of technical knowledge to implement and support along with expensive supporting systems to achieve the best results for filtering and storage. What about viruses and spam? These unwanted and often malicious emails are filtered using the MessageLabs service as used by major corporations. This actively managed service is backed by a large team who are constantly looking for and neutralising the email borne threats to your business. Is the service secure? Your emails are stored across multiple disk arrays and in multiple secure locations (50 miles apart). We can sustain a failure on a disk, a server, a connection and even a whole building and you will be totally unaware. Compare this with the chance of your PC or laptop breaking. Can I have multiple incoming domains? Yes. We encourage you to make full use of our abilities to combine and share email information. You can re-direct incomng mail from any of your domains to any of your Email5 mailboxes and using any email addresses. Can I split emails to multiple recipients? Yes. For example sales@yourdomain.co.uk may go to several recipients and admin@yourdomain.co.uk may go to a dfferent group of recipients. There are no limits to how you can organise your business email communications. Can I forward mail to my external POP3 account? Yes. You can have external contact addresses and either forward or copy mail to one or a number of external email acocunts. Can I receive emails on my PDA or telephone? Yes, we provide ActiveSync email forwarding as standard. You will require a wireless (WiFi or GPRS) PDA or a suitable mobile telephone. For a small additional fee we can also forward to Blackberry. Can I share information with colleagues? Yes. Our Enterprise license provides full online collaboration and access (using permissions) to mail, folders, diaries etc. You can also do group scheduling and allocate resources such as meeting rooms or equipment. What do I have to do to set up the service? Contact Enet5 and we do everything for you. We will ask you about your domain names, email addresses for individuals and groups and your mail forwarding requirements. We will do the initial setup and introduce you to our Control Panel where you can make additions and changes online. Can I use Outlook? Yes. You can use Outlook or any standard mail system. In addition you have access to your emails online using our secure Outlook Web Access facility from any location. Are there any guarantees, how good is the support? Our data-centre is manned around the clock and you can submit support requests by email or telephone (voice-mail out of business hours) at any time. We are so confident about our service that we even provide refunds if there is a sustained service outage. Is this the best service available? We use the leading products and best practices; The service is ISO9000 registered and will be ISO27001. Microsoft has recognised this as their Hosting Provider of the Year and there are already over 2,000 customers trusting their emails to the service. |